FAQ

Do you have samples?

Samples of all of our eau de parfums are available to purchase as a set, except Mocha Valentino. Should this change in the future, they will be available on our website and we will send out an announcement through our newsletter. Sign up!

Do you make custom fragrances for people/companies? 

We take on a limited number of custom fragrance projects each year for individuals, as well as co-branded collaborations, and private label. The time it takes for custom work varies greatly depending on the scope of each project. A great amount of detail and time goes into creating a custom fragrance. We use high-end materials and create an entirely unique formula catered to each client. Please email hello@sfumatofragrances to discuss further.

How should I store my fragrance?

We recommend storing your fragrances in a cool, dry place. Since our products contain essential oils, please avoid leaving products in vehicles, extreme temperatures or direct sunlight.

What if I have sensitive skin?

People can be allergic to many different ingredients used in both all natural and synthetic cosmetics. The natural ingredients in these fragrances may cause skin irritation or other adverse reactions in a small percentage of people. Because of this, we recommend testing the product on a small patch of skin before using it to your heart’s content. All products are for external use only.

Which scents are for men and which are for women?

We believe that scent is a personal expression of your individuality and it’s truly up to the individual to select scents that are right for them based on their skin type and personal preference. This is one of the main reasons that we offer all of our scents in sample sizes for purchase.

Can I carry Sfumato products in my store?

We do sell wholesale to retail stores. Contact hello@sfumatofragrances.com to inquire!

How is shipping handled?

Orders are processed within 1-3 business days from the time we receive them. Orders must be shipped via USPS ground because products are in an alcohol base. Alcohol-based products are restricted and required by the U.S. Department of Transportation to be shipped by ground-only transport, due to air transport restrictions and regulations. Regrettably, our items cannot be shipped to Alaska, Hawaii, or Puerto Rico.

You will receive an automatic notification from us once your order has shipped with a tracking number. We are based in Detroit, MI and charge 6% sales tax for any orders shipped within Michigan.

What is the return policy?

Due to the nature of our products we unfortunately cannot accept returns, all sales are final. We suggest trying our sample flight of fragrance before purchasing a larger bottle. Please keep in mind are products are natural and therefore may vary from batch to batch.

We take care to make sure all orders are correct. This includes double checking your order and packaging everything carefully. Occasionally accidents do happen. If your order arrives damaged or incomplete please let us know right away so that we can correct the problem.