Shipping and Handling
Orders are shipped via USPS ground and shipping time varies based on your distance from where we are located in Detroit Michigan. Shipping can take up to 8 days to be delivered from the time the package is received at the Post Office.
Orders must be shipped via USPS ground because products are in an alcohol base. Alcohol-based products are restricted and required by the U.S. Department of Transportation to be shipped by ground-only transport, due to air transport restrictions and regulations. Regrettably, our items cannot be shipped to Alaska, Hawaii, or Puerto Rico.
You will receive an automatic notification from us once your order has shipped with a tracking number. We are based in Detroit, MI and charge 6% sales tax for any orders shipped within Michigan.
Lost or Stolen Packages: Sfumato cannot be held responsible for delays caused by weather, mechanical failure or other acts beyond our control, carrier’s package delivery discretion, or incorrect/incomplete addresses input by the customer on the original online order. Upon inquiry, Sfumato will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.
Due to the nature of our products we unfortunately cannot accept returns, all sales are final. We suggest trying our sample flight of fragrance before purchasing a larger bottle. Please keep in mind are products are natural and therefore may vary from batch to batch.
We take care to make sure all orders are correct. This includes double checking your order and packaging everything carefully. Occasionally accidents do happen. If your order arrives damaged or incomplete please let us know right away so that we can correct the problem.